Worker Toolkits The following toolkits provide detailed information about NH PFML insurance for workers who may have coverage under their employer’s NH PFML group plan or for workers interested in enrolling in the NH PFML individual plan. Employer-Sponsored Group PlanFiling a Claim Quick ReferenceWorker GuidebookClaims and Appeal ProcessCertification Form for a Serious Health Condition Individual PlanGuidebook for Workers - Individual PlanClaims and Appeal ProcessFiling a Claim Quick ReferenceEquivalent Plan Evaluation & Certification ChecklistCertification Form for a Serious Health Condition Got Questions? Call the MetLife Customer Solution Center for NH PFML at 1-866-595-PFML (7365)